Consortium terms & conditions.
The service agreement between Vertical Identity Consortium and motor carrier members. Covers billing, random testing obligations, Clearinghouse consent, cancellation, refunds, and program scope. Federal regulatory framework: 49 CFR 40.345.
On this page
- 1. Purpose
- 2. Consortium obligations
- 3. Member obligations
- 4. Subscription membership fees
- 5. A la carte service fees
- 6. Cancellation procedure
- 7. Refund policy
- 8. Contact
1. Purpose
Vertical Identity Consortium and Motor Carrier Member enter into this agreement to meet the requirements for a Random Drug & Alcohol Testing Program per DOT regulations (49 CFR 40.345). The Consortium acts as an intermediary in the transmission of limited drug and alcohol testing information to employers.
For Owner-Operator Motor Carriers with no designated employer representative (DER), the Consortium may act as DER under 49 CFR Part 382 Subpart Q exceptions. In that capacity, the Consortium is responsible for notifying, scheduling, and reporting random drug and alcohol tests, and for reporting refusals, failures to test, and notification issues to the FMCSA Clearinghouse.
2. Consortium obligations
Services provided to all members include:
- Certificate of Enrollment with automatic yearly renewals
- Notifications of safety-sensitive employees selected for random testing
- Reminder service to Member's DER of employees not yet submitted to testing
- Scheduling of tests at contracted facilities (20,000+ collection sites nationwide)
- Records retention, recordkeeping, and administrative support
- Semi-annual statistical report per 49 CFR Part 40.111
- Preparation of annual MIS Report when required
- Medical Review Officer (MRO) review on every drug test result
- Clearinghouse violation reporting on positives and refusals
Note: Drug and alcohol testing fees are not included in subscription enrollment fees. Additional a la carte services are available, including pre-employment drug test, DOT physical, PSP/MVR driver files, Clearinghouse query, and background checks. Pricing is published at /dot-drug-testing/.
3. Member obligations
- Provide a policy and procedures document regarding drug and alcohol testing
- Provide an initial list of covered safety-sensitive employees and update as necessary
- Maintain compliant files and assign a company drug & alcohol representative to work with the Consortium (unless the Consortium is acting as DER)
- All drug and alcohol tests must be handled and managed by the Consortium; tests conducted outside the Consortium must be forwarded within 48 hours
- Random testing must be scheduled immediately when notified per 49 CFR 382.305; failure to schedule results in the driver being reported as a Refusal to Test (RTT)
- For credit/debit card payments, the member must be an authorized user and authorizes the Consortium to charge the card on file for renewals and a la carte services
- The member is responsible for determining if consortium services are required and should verify with the FMCSA
- The member is responsible for providing correct personal identifying information (PII)
- Violation of the agreement or failure to follow procedures may result in expulsion from the Consortium, which may be reported to DOT for non-compliance
4. Subscription membership fees
- All subscriptions are recurring and renew automatically on an annual basis
- Annual membership fee is required to remain enrolled
- Renewal fees are determined by the number of active CDL drivers in the consortium or the number listed in SAFER (whichever is greater) at the time of renewal
- Owner-operator pricing: $85 per year for the first driver, $25 per year for each additional driver
- Fleet 295 (flat-rate plan for fleets up to 295 drivers): $295 per year
- Pricing in effect at the time of enrollment is locked for the first term; renewal fees use then-current published rates
5. A la carte service fees
- Payment is required at the time of service order — QuickApp does not deliver until payment clears
- Member is charged for each service or component requested
- Member is responsible for the cost of all drug tests, including split-specimen tests ($250 if requested by the donor)
- Direct-observed collections add $30 above the standard test fee
- Hospital and rural collection sites may incur additional fees, quoted at the time of order
6. Cancellation procedure
Subscription cancellation
- Cancellations before the renewal date are processed without penalty
- Cancellations on or after the renewal date are subject to a $20 administrative fee if the Certificate of Enrollment has not been issued for that renewal term
- Once the Certificate of Enrollment has been issued for a term, membership fees for that term are non-refundable
- If a Certificate has been issued and the Member requests cancellation, the Consortium may report the Member to the FMCSA as non-compliant unless a signed Consortium Cancellation Request is submitted (this is a federal reporting obligation, not a punitive measure)
A la carte service cancellation
- Services can only be cancelled prior to execution (driver has not yet appeared at the collection site)
- Cancellations are subject to a $10 administrative fee
- The Consortium may offer a credit for cancelled services in lieu of refund
7. Refund policy
- The Consortium does not offer prorated refunds for cancelled subscriptions
- All subscriptions automatically renew at the end of the paid period
- No transfer, proration, discount, or refund is provided if cancelled before the term ends
- No refunds for cancelled a la carte services if already executed
- Refunds may be issued if the Consortium made an error
- Expired drug test passports are non-refundable
- Missed random drug/alcohol tests are not refunded or credited (FMCSA random program design — they cannot be rescheduled)
- Missed non-random tests (pre-employment, follow-up, reasonable suspicion, return-to-duty, post-accident) — the Consortium may offer a credit within 90 days of invoice, subject to a $10 administrative fee
8. Contact
For questions about these terms and conditions, contact us at consortium@verticalidentity.com or call (602) 899-1606. For privacy-related inquiries, see our Privacy Policy.
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